Managed Services Support for an Engineering and Business Solutions
The client’s core operating areas are across four business sectors – mobility solutions (hardware and software solutions), consumer goods, industrial technology, energy, and building technology – 10K assets.
Definition
Deep SAP development capability across the full ABAP and functional modules
- Strong ABAP skills and knowledge in RICEFW, with an object oriented approach
- Interfaces – IDOCS/File/RFC
- Enhancements – User Exist/Customer, Exit/Enhancement Framework
- Forms – ADOBE/Smart Forms/Scripts
- File handling, LSMW, BDC, and migration concept
- Expertise in functional modules like SD, MM, PS, FI, PP
Solution
Embedded SAP expertise driving go-live milestones and continuous improvement
- Real-time tracking of milestone progress, objects, and tasks
- CSI to improve policies and processes through standardisation and continuous improvement
- Optimum utilisation of available resources and control attrition
- Skills provided for SAP with core ABAP, iDOCs, Adobe Frames, Odata, Webdynpro and workflow
Impact
Go-live delivered with near-zero slippage and 97% client satisfaction
- Increased resource productivity
- Milestones and development targets achieved 99% for go-live
- CSAT improved to 97%
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